CITIZENS CHARTER OF THE DIRECTORATE OF HANDLOOM AND TEXTILES,
THIRUVANATHAPURAM
GOVERNMENT OF KERALA

CITIZENS CHARTER PDF

VISION


"To become a centre of excellence in the production of exquisite quality handloom products and to make Kerala Globally competitive State within the next decade with the development of Textile Industry and its dedicated service engines of growth. We also aim at the over-all skill upgradation of the weavers so as to produce high quality value added Handloom products utilizing traditional skill of Kerala in the global market avenues".

MISSION

The mission of the Directorate of Handloom & Textiles is:

*Revamp Handloom Cooperative, Hantex, Hanveev and approved cluster/consortium by special economic, technical and managerial support projects for a result-oriented production and marketing.

   

* Strengthen Handloom clusters with financial, technical and managerial support to sustain the cluster base without depriving the benefits to those who fall outside the cluster.


* Development of regional brands for high quality handloom products to compete in the domestic and international markets.

*Develop high quality infrastructure facility for Handlooms for pre-loom processing and post-loom processing

*Encourage all Malayalees to use Handloom products through Mass Campaigns inculcating the pride of swadeshi.

*Introduce a system of distribution of quality raw material by streamlining operation of apex society Spinning Mills and Primary Handloom Weavers Co-operative Societies

* Sustain welfare of handloom weavers in the unorganized sector through welfare measures


*Encourage establishment of Handloom Units by Master weavers.

WHO WE ARE

The Directorate of Handloom & Textiles is the implementing agency of all policy decisions for the promotion and sustained growth of handloom and textile industry in the State of Kerala under the department of Industries and Commerce, Government of Kerala The implementation of the policy and programme is done through the District Industries Centres and Handloom cooperative Inspectors/Supervisors deployed at Taluk/Circle level. The implementing agency at district level had already published their own separate Citizen Charter. The Design-cum-Training Centre located at Nalanchira imparts training to the weavers in the power looms.

WHAT WE DO

1. Work for the overall development and growth of handloom and Powerloom weavers

2. Regularly interact with various agencies in handloom and powerloom sectors and GOI to formulate innovative policy and programmes for the welfare, best living conditions etc. of handloom and powerloom weavers.

3. Support the handloom and pwoerloom sectors at large in the areas of Infrastructure, Marketing, Human Resource Development, Conservation andPreservation, Finance, Design Input, Raw Material Supply, Export etc.

4. Negotiate with all related agencies, organizations, departments to simplify the support system and procedures.

5. Monitor the implementation of various policies, programmes and Schemes meant for the handloom and powerloom sectors till the expected goals are achieved.

6. Simplify funding system with transparency, accuracy, consistency, quick reach and result orientation.

7. Sense the transforming areas of the sector, organize study, constitute Advisory Body and support physically and financially.

8. Review various handlooms & poweloom policies, programmes and schemes to ensure continuous effect to upgrade skills of the weavers andprepare them to cope with the changing conditions in the sector.

WHAT YOU CAN EXPECT FROM US

Our commitment is to provide people-centered, prompt, quality and cost effective services. The citizens can expect from us clear standards of service, equity, transparency, accountability, integrity, fairness, good behaviour, rationality, efficiency, grievance redressal continuous improvement of skills in our attitude and performance. The Directorate of Handloom and Textiles provides the following services for promotion and development of handloom and textile industry in the State.

A.     STATUTORY SERVICES:

i) As part of bringing entrepreneurs and weavers in the organized sector, the following types of cooperative societies are registered:

a) Primary Handloom Weavers Co-operative Societies.
b) Cooperative Spinning Mills
c) Powerloom Co-operative Societies.
d) All statutory matters relating to Amendment of Byelaws, approval for appointment of employees in the societies, petitions relating to statutory matters. The registration of cooperative societies are made in the Office of the General Manager, District Industries Centres of the district concerned. Societies having area of operation over more than one revenue districts are registered in the Directorate. Registration of societies can be done within one month from the date of receipt of proper application with all documents

B.     FINANCIAL ASSISTANCE HANDLOOM INDUSTRY

1. Development of Handloom through Primary Weaver’s Co-operative Societies:

(i). Government Share Participation in PHWCS

The scheme is meant for enhancing the Net Disposable Resources position of the societies and for meeting a part of their immediate working capital requirements without any interest. T he Share participation by Government is provided in cottage type, factory type and SC ST societies @ to 2,3 and 5 times of the share taken by members respectively. The maximum amount of share participation is Rs. 5.00 lakhs per society per annum. The application is received by the General Manager, District Industries Centres of the particular area and recommends to the Directorate for sanction.

(ii) Marketing and Export Promotion Scheme

Under the scheme, grant is proposed to be extended to the societies: Hantex and Hanveev as export incentive @ 20% of the export turn over subject to a maximum limit of Rs. 20.00 lakhs. Assistance is also given for conducting 20 exhibitions each by Hantex/Hanveev, 200 exhibitions by PHWCS, five Regional Handloom Expos by the Directorate during festive periods, Business meet, assistance for expos organized under GOI assistance etc. The outlay is also utilized for participating in National and International fairs/exhibitions by Hantex/Hanveev/. A portion of the outlay will be utilized for giving State Level Awards to Handloom weavers among selected 50 numbers for production of exquisite handloom products.

(iii) Training and Skill Development Programme

The objective of the scheme is to provide grant for training to staff and workers in PHWCS for developing their skills and diversification of products. An amount of Rs. 5 lakhs is provided for the payment of stipend to the students of the textile technology course sponsored by Government of India, Rs. 50.00 lakh is as grant for meeting the training expenses for the the Institute of Handloom Textile Technology, Kannur and Rs. 50 lakh for meeting the full cost of short term training programme on handloom technology for the departmental staff involved in handloom development, Rs. 20 lakh for Industry Institution Linkage Programme and for imparting training to staff and weavers in PHWCS.

2. Development of Handloom through Hantex, Hanveev and Raw Material Bank

i). Quality Raw Material for Weavers

The Scheme is for ensuring timely supply of quality raw materials at reasonable cost to weavers. Hank Yarn subsidy to Hantex, Hanveev and Yarn banks, subsidy @ 10% of the purchase price of dyes and chemicals to Hantex, Hanveev and Yarn banks and margin money loan for working capital to Raw Material Banks are the programmes envisaged. At present bank yarn subsidy is being given at the rate of Rs. 15.00 per kg.
ii) Share participation to HANTEX&HANVEEV


Under the scheme, share participation is provided to Hantex and Hanveev in the ration 3:2everyyear for strengthening their capital base and making them eligible for more cash credit facilities from financial institutions.

Research and development, design inputs, skill up gradation programmes, 50 percent of the cost of commercialization of brand equity, design development with the help of NIFT. NID etc, margin money up to 25 percent of working capital and grant for meeting 50% of the cost of marketing research are the programmes envisaged under the scheme.

3. Contributory Thrift Fund Scheme

Under this scheme assistance is provided for meeting medical expenses of the subscriber or his family members, expenses on marriage and children’s education, expenses towards taking share in the society, purchase of house site, construction/purchase/alternation/repairs of their houses etc.

4.Upgradation to Powerloom./Modernisation of Factory Type Societies.

The objectives of the scheme are modernization of handlooms for producing value added products and creating additional facilities like powerloom. Under this scheme, assistance is provided as grant for renovation of the factory building including electrification, margin money grant of 15 percent of value for purchase of new automatic/semi automatic powerlooms, grant for product/design development with a ceiling of 2 percent of the goods produced annually, margin money grant equivalent to 25 percent of expenditure (with ceiling of Rs. 2.00 lakh) for setting up showrooms to be owned by the consortium of at least three factory type societies, margin money loan corresponding to 25 percent of working capital.

5. Establishment of Mini-pre-loom process Centres(warping and sizing units)

Under this scheme financial assistance is extended to establish Mini Pre-loom Process Centres suited to the factory type Handloom Weavers Co-operative society. The estimated cost for establishing such a centre is Rs. 5.oo lakh. Department will extend special share participation for meeting.60% of the project cost of a centre subject to a maximum of Rs. 3.00 lakh and the balance of 40% is to be raised by the society through their own fund of from bank finance. The factory type societies and other societies having workshed/own land are eligible under the scheme and in the case of entrepreneurs; they should have their own land. The assistance can also be given to Hantex and Hanveev as decided by Government from case to case.

6.Technology Up gradation and Transfer of new Technologies to Handloom weavers/workers.

In the handloom sector, technology up gradation is needed for quality production in areas such as improvement in looms, up gradation in dyeing and sizing, up gradation in processing and printing, Modernization of warping and yarn sizing facilities, ‘ application of IT in marketing, quality development, brand creation for improved products and technology build up for value addition. Financial assistance in the form of grant is extended to Handloom Co-operatives under the scheme.

7. Revitalisation and strengtheining of Handloom Co-operatives and Apex societies and Handloom Development Corporation (Flagship Programmes)

Under the scheme Grant assistance is provided for primary handloom weavers Co-operative Societies, Hantex and Hanveev for revival, strengthening.

8. Promotion of Master Weavers to set up Production Units.

The Scheme is for providing assistance to weavers to set up production units having atleast 10 looms.

9. Establishment of Weavers Service Centre for Skill Up gradation Training for Handloom Weavers.

The objective of the scheme is the establishment of weaver’s service centres for developing inherent artistic skills of the traditional weavers for bringing out unique designs and imperative value added and diversified handloom products.

10. Development of Regional Brand in Handloom Industry.

The scheme is for providing assistance for development of brand for unique handloom products of the State and to develop local brand for these products and market them through Hantex and Hanveev.

11. Partial Mechanisation of Pre loom Processing

The scheme is intended for giving assistance to Handloom Weavers Co-operative Societies in the form of 100% grant for mechnisation of preloom processing such as winding, warping, sizing etc. Maximim assistance eligible for a society is Rs. 1.00 lakh.

12. Training, study and propaganda for encouraging the use of Handloom cloth.

Preparation of project proposals, training to staff, conduct seminars and workshops in association with Handlooms Export promotion Council and Textile Committee, assist Government in policy formation, purchase of office equipments and software development are the components under the scheme. The preparation of project proposals, conducting study in handlooms, training to staff, seminars and workshops etc. will be implemented in association with Handloom Export Promotion Council, Textile Committee, weavers service centres. Purchase of computers, fax machine, photocopiers to the Directorate of Handloom & Textiles and sub offices is also proposed under the scheme. A state-wide propaganda for creating awareness among the public regarding the use of handloom clothes will also be taken up.

13. Establishment of Hank Yarn Production Centres.

The yarn produced in the Co-operative Spinning Mills is to be converted as hank yarn for the use of PHWCS for the production of the production of traditional clothes. The scheme is to assist Co-operative Spinning Mills to establish such units in their Mills.

14. Revitalization of Spinning Mills under TEXFED.

The scheme envisages urgent renovation of plant and machinery of Co-operative Spinning Mills under Texfed. Since periodic maintenance was not carried out, present condition of machinery in spinning mill is very poor. The scheme also proposes to supply sufficient hank yarn to the handloom societies. To turn around the mills, a revival package is to be implemented. A proposal for the renovation of five spinning mills at Kannur, Malappuram, Thrissur, Alappuzha and Kollam with finance assistance from NCDC has already been approved by Government for total outlay of Rs. 120 crore.

15. Integrated Handloom Development Scheme (IHDS)

Integrated Handloom Development Scheme has been formulated as a Centrally Sponsored Scheme by merging the components, with and without modifications, of four schemes implemented during the 10th plan. It is necessary to facilitate handloom weavers to meet the challenges of a globalised environment and to empower them to chart out a sustainable path for growth and diversification in line with the emerging market trends. Integrated Handloom Development Scheme (IHDS) is an attempt to facilitate the sustainable development of handloom weavers located in and outside identified handloom clusters in to a cohesive self managing and competitive socio-economic units. The components of IHDS are given below.

a) Development of Clusters having Loomage 300-500 (CSS) (State share)

Clusters having Handlooms in the range of 300-500 are eligible for financial assistance under this component and 24 clusters have been identified in the state for claiming financial assistance of maximum up to Rs. 60 lakh per cluster will be provided for a period of three years depending upon the requirement. The sub components included for financial assistance are baseline survey (100% Central Share), formation of consortium (100% Central share), raw material support (100% Central Share), design development (50% State Share) etc.

Assistance for individual weavers for the sub components Basic input (70% - GOI, 20% - State, 10% - implementing Agency/Beneficiary) and construction of workshed (0.25 lakhs for a workshed of 20 sq.mr, balance by the State Government/beneficiary) can also be availed in a cluster having loomage of 300-500.

b) Group Approach for Development of Handlooms (CSS) State Share).

Groups are also promoted under the scheme by giving financial assistance.

c) Financial assistance to Handloom Organizations (CSS)
     (i) Marketing incentive (50% State Share)


Marketing incentive is given to the handloom agencies for preparing conditions, which are conductive to marketing of handloom products. State Handloom Corporation, Apex Co-operative Societies, PHWCS are eligible for assistance towards Marketing Incentive. The quantum of assistance proposed for the handloom organization is 10% of the average sales turnover of the last three years.

(ii) Strentheining of Handloom Organisations (Hantex & Hanveev)
(50% State Share)

This would include assistance towards financial restructuring of National Level and State Level Handloom Organizations with a view to making them viable by enhancing their credit limit/working capital.

16. Handloom Weavers Comprehensive Welfare Scheme (CSS)

a) Group Insurance Scheme for Handloom Weavers (Mahatma Gandhi Bunkar Bima Yojna (State Share)

Under the new insurance scheme “Mahatma Gandhi Bunkar Bima Yojana”, out of the total premium of Rs. 330 per weaver, Government of India contribution is Rs. 150, contribution of LIC of India is Rs. 100, and weaver's contribution is Rs. 80. The Central Government share of the premium will be released directly to the LIC of India. It is proposed that the weaver's contribution is Rs. 179.20. It has now been decided by Government of India that in case the weaver finds difficulty in making full payment of his contribution, he will have to pay at least Rs. 50/- and the balance of Rs. 129.20 can be met by the State Government.

b)Health Insurance scheme

ICICI Lombard is implementing the Health Insurance Scheme and the Premium for one weaver’s family will be Rs. 790.50. Out of this the Government of India share will be Rs. 988/30 and weaver’s contribution is Rs.179.20. It has now been decided by Government of India that in case the weaver finds difficulty in making full payment of his contribution, he will have to pay at least Rs. 50& and the balance of Rs. 129.20 can be met by the State Government.

Powerloom Industry.

17. Development of powerloom Industry

(i) Upgradation of facilities for training in powerloom.

The scheme is meant for meeting expenditure for imparting training in weaving, designing etc. to the members of the Handloom and powerloom societies and private entrepreneurs.

(ii) Share Participation for Modernisation of Power loom Co-operative Societies.

The scheme is meant for providing share capital as margin money for working capital and for modernization of the power loom Co-operative Societies for availing loans from financial institutions for technology up gradation under TUF Scheme.

18. Group Insurance Scheme for Power loom Weavers (50% state Share)

This is a 50% centrally assisted scheme, which provides insurance coverage to the workers in the power loom sector. The annual premium of Rs. 330/- under the group insurance scheme has to be shared equally by the Central Government, State Government and Power loom weaver.

19. REBATE

State and Central Governments allow rebate on retail sales of handloom clothes during festival seasons for the clearance of stocks and market development. The conditions on which rebate is allowed on handloom clothes are as follows:

i) The rebate shall be allowed only on cloth procured from primary weaver’s Co-operative societies produced by the weaver members themselves in the looms owned by them.

ii) The production shall be made with the yarn purchased by the weavers Co-operative Societies and issued after physical verification by the department officers.

iii) The purchase of yarn shall be from sources, i.e. from Hantex, Hanveev, Governmental agencies, Spinning Mills within and outside the State directly and other private yarn dealers approved by the Department.

iv) Cloth produced with the yarn purchased by the weaver member out of his own sources and advance procurement without issue of yarn will not be eligible for rebate subsidy.

v) Production out of funds raised by advances/deposits without adopting procedure prescribed by the Department for raising such advances/deposits will not be eligible for rebate subsidy.

vi) Production with special wages at unjustifiable and exorbitant rate will not be eligible for rebate.

The State Government allows 10% rebate on the sale of handloom clothes and in accordance with fixed by the Government and 10% rebate is allowed by the

Central Government. The application affixed with date in the prescribed form with necessary documents duly verified for allowing state and central rebates shall be submitted to the Handloom Supervisors in the circles where the claimant society is located. The Handloom Supervisor after verification and attestation of the relevant documents shall recommended the application to the General Managers of the District Industries Centre concerned within a month and the General Manager in turn after due verification shall forward the application to the Director of Handloom & Textiles,Thiruvananthapuram. The state government rebate is sanctioned by the Director of Handloom and Textiles and the Central rebate is sanctioned by the Development Commissioner for Handloom, New Delhi subject to availability of funds.

OUR SERVICE STANDARDS

Our efforts will be to provide the highest service standards to all citizens. Our performance may be measured in the respective area against timely service on various activities being undertaken by the Directorate of Handloom and Textiles.

HOW CAN YOU HELP

To help us to provide you with quality service, we need you to

• Provide information that is easily understandable and accurate and as complete as possible.
• Allow adequate time for us to respond to requests and provide feedback on our performance.

HOW TO GIVE US FEED BACK

We welcome comments from our citizens to help us to make our service better. Feed backs including complements, suggestions and complaints are welcome as they help us to improve our services.

Should you wish to provide feedback including any complaints about our service and the service provided by various District Industries Centres, you may contact the Director of Handloom and Textiles, IVth Floor, Vikas Bhavan , Thiruvananthapuram or can use the following facilities.

Phone:Office : 0471-2303427
Mob :9446503427
E.Mail :dir_handloom@asianetindia.com
Fax :0471-2304191

CHECKING OUR PERFORMANCE

• We will evaluate our services against the standards we have set out in this charter to see if we are meeting these standards.
• We will periodically review the standards in the charter to ensure continuous improvement in service delivery.
• A copy of the charter is available at our internet site www.keralaindustry.org
• 10th and 25th of every month (next day if these days are happened to be holidays) to hear and redress the grievances of the public.

The other officers in the Directorate of Handloom and Textiles to be contacted for various purposes are as follows.

Subject for which contact is to be held made Name

section

Person to be contacted Telephone No/Fax No/E. Mail
1) Registration of Handloom weavers Co-op societies.
2) All Statutory matters and petitions related to Handloom/Powerloom Co-op:Apex
C1 (1)Joint Director
(2) Deputy Registrar
(3)Assistant Registrar

0471-2304377-JD
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
societies /Hanveev      
1.Vigilance/Lokayukta/Ombudsman
2.Share participation of Hantex/
Hanveev
3. Production of Eco – friendly handloom cloth
4 Handloom Mark/Geographical indications
5.Promotion of Local Brands
6.Pre-loom partial mechanisation
7.Technology Development Centre
8.Hantex,Hanveev Demand oriented production programme(Implementation of Textile Committee Report)

C2 (1)DeputyDirector
(Co-operation)
(2) Deputy Registrar
(3)Senior Co-operative Inspector

0471-2302891-DD
0471-2302892
E.Mail:dir_handloom@
asianetindia.com

1.Training and skill development programme.
2.Handloom Technology Diploma course.
3.Scheme- PadmaVibhusion Award
4.District Level events/State level Expos
5Seminars and workshops
6.Integrated Handloom Training programme
7. Padmashree, IHDS(Cluster,Thanima,Krithika)
8.IHTT ,Kannur
9.Mini preloom
10.Product development assistance

C3 1)DeputyDirector
(Enforcement)
(2)Senior Co-operative Inspector

0471-2302891-DD
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
1.Special project package scheme
2.Deen Dayal Hathkargha Protsahan Yojana except MI

C4   0471-2304377-JD
0471-2302892

1.Share participation to primary HWCS
2.Revival of Factory Type societies
3.Modernisation of Factory Type Societies (PDA+MML)
4.Entrepreneurship Development programme

C5 (1)Joint Director
(2) Special Officer(RBI)
(3)Assistant Registrar
(4)Junior Co-operative Inspector

0471-2304377-JD
0471-2302892
E.Mail:dir_handloom@
asianetindia.com

1.Rebate
2.MDA
3.Market Incentive for Thiruvananthapuram only

C6 (1)Joint Director
(2) Special Officer(RBI)
(3)Assistant Registrar
(4)Junior Co-operative Inspector
0471-2304377-JD
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
1.Rebate
2.MDA
3.Market Incentive for Thiruvananthapuram only
4.Court cases relating to Rebate

C7 (1)Joint Director
(2) Deputy Director (Co-operation)
(3) Special Officer(RBI
(4)Junior Co-operative Inspector

0471-2304377-JD
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com

1.Rebate
2.MDA
3.Market Incentive except Thiruvananthapuram District

C8 (1)Deputy Director(Co-operation)
(2)Senior Co-operative Inspector

0471-2302891
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
1.Quality Raw materials (Raw material bank & Hank yarn subsidy)
2.Handloom Export scheme
3.scheme for reimbursement of cenvat on hank yarn
4.Credit card subsidy scheme for Handloom weavers
5.Bunkar Bhima Yojana
6.Hank yarn Monitoring committee
7.Hank yarn production centre
8.yarn Depot
9.Subsidy for Dyes and Chemicals
10.Margin money loan for yarn bank
C9 (1)Deputy Director(Co-operation) 0471-230891
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
1.Health Insurance scheme
2.Contributory thrift fund
3.Marketing & Export Promotion scheme
4.Exhibition Grant to PHWCS
5.Regional Expos
6.IITF,National and International Trade Fairs
7.ICICI Lombard
C10   0471-2302891
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
1.Enforcement
2.Powerloom trainng
3.Powerloom Group Insurance and related subjects
4.Share Participation for Primary powerloom Co-op societies
5.New Powerloom Project of GOI
6.Matters relating to DCTC
7.Acknowledge of Information Memorandum
8.Progress report and periodicals related to powerlooms.
T1 1.Additional Director
2. Deputy Director
(Enforcement)
3.Senior Co-operative Inspector
0471-2302891
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
1.Integrated Village powerloom project
2.Departmental schemes related to Spinning Mill, Texfed,Textile corporation
3.Seed Capital Loan for powerloom Industry
4.Implementation of NCDC Scheme
T2 1. Deputy Director
(Enforcement)
2.Assistant Director
3.Senior Co-operative Inspector
0471-2302891
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
1.Registration of Powerloom co-operative societies
2.All statutory mtters connected with powerloom/Spinning mills/Texfed
3.Settlement of dues of Hantex and Hanveev
4.Board Meetings etc. of Texfed,Textile Corporation, Mills,NTC
T3 1. Deputy Director
(Enforcement
2.Deputy Registrar
3.Assistant Registrar
4.Senior Co-operative Inspector
0471-2302891
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
1.RBI cash credit
2.Intererst subsidy
3.Matters related to National Financial Institutions
4.House cum workshed
5.NCDC sponsored Schemes of Primary Handloom/Powerloom co-operative societies except IVPS
6.Writing off dues of PHWCS
7.SLBC
F 1.Joint Director
2.Special Officer
(RBI)
3.Senior Co-operative Inspector
0471-2302891
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
1.Matters pertaining to subject committee/Working Group/Admn. reforms Committee/Advisory committee/Committee for unofficial /High power committee for handloom sector
2.Collection of statistics of handloom/Powerloom/spinning mills/EDP,etc
P1 1.Joint Director
2.Assistant Director(Stat)
3.Research Assistant
0471-2302891
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com
1.Progres report on scheme implementation
2.Review meetings connected with implementation of schemes
3.Preparation of Budget
4.Economic Review
5.preparation of Action Plan
6.SGSY
7.Comminication with planning Board
8.Development Fund scheme for Tradational Industry
P2 1.Joint Director
2.Assistant Director(Stat)
3.Research Assistant
0471-2302891
0471-2304377
0471-2302892
E.Mail:dir_handloom@
asianetindia.com

X. FOR FURTHER IMPROVEMENT OF THE CHARTER

Citizens may feel to write to the following address their comments and suggestions for the improvement of the Charter:

The Directorate of Handloom & Textiles
IVth Floor, Vikas Bhavan ,
Thiruvananthapuram.